This course offers the students the basic in identifying, preventing, and controlling crisis situations, as well as, in conducting successful negotiations, in the operation of the enterprise in the area or in its areas of action. For a better understanding of the course, several case studies are presented and analyzed.

Upon successful completion of the course, students will be able to :

  • Identify a Crisis
  • Understand the impact of crises on the community, on the organization, and on its stakeholders.
  • Demonstrate methods of diagnosing and resolving crisis situations.<\li>
  • Develop a knowledge of traditional and contemporary theories of negotiation and conflict resolution
  • Describe methods used to analyze conflict situations and design a resolution plan
Code Course Semester C / Ε Theory (hours) Lab (hours) ECTS
701Y Research Communication Techniques 7 C 4 5
Selection 3 out of 6
702EY Digital Storytelling 7 Ε 3 5
703EY Crisis Management 7 Ε 3 5
704EY Social Psychology 7 Ε 3 5
705EY Tourism Marketing 7 Ε 3 5
706EY Visual Culture and Semiology 7 Ε 3 5
707EY Sociology of Internet 7 Ε 3 5
Selection 1 out of 3
708EY Digital Culture and Museums 7 Ε 2 2 5
709EY Graphic Design Communication 7 Ε 2 2 5
710EY Computer Networks and Services 7 Ε 2 2 5
799Υ Thesis 7 C 5
798Ε Traineeship 7 Ε 10