In the context of strengthening the student-centered educational process, as well as the principles of transparency and accountability, a clear complaint and objection management mechanism has been adopted by the Department of Digital Media and Communication. This specific procedure concerns all complaints related to the quality of the educational and administrative services provided by the Department. Below you may find in detail the Regulation for the Operation of the Student Complaints and Objections Management Mechanism as well as the relevant electronic complaint submission form of the Department.